The implementation of eFitness in the Czech Republic was one of the most difficult projects our operations team had to face. Without the eFitness specialists supporting our Czech team, unification of the system throughout our chain and the replacement of several independent operating systems into one would not have been successful. And this is just the beginning of cooperation. Having such a professional partner, I believe that we will soon be able to introduce all of the new eFitness solutions on the Czech market. Thank you for the professional system implementation.

It’s important for us to try to create the whole ecosystem with the technology. We use the eFitness software, which is powerful and intuitive membership software, and administrate everything with the memberships and all administration related to that there. Of course, we want to have the whole ecosystem to create the best possible experience for the end-user.

The main way eFitness has helped us is by giving us the perfect platform to host our class booking service. We do have a pretty high demand for classes, especially at peak times. Therefore, in order to operate functionally, we need a system that is robust enough to manage not just class bookings but the waiting list side of things too. eFitness has given us just that. ​​eFitness offers magnificent customer service, and the Support team is always on hand to help us in any situation, which is important for us as a small boutique.

When creating the Just GYM concept we wanted to make interactions with our gym a unique and great experience. From all the options available, we chose eFitness management because they provided us with a complete solution for fully automated fitness clubs. The eFitness reporting analytical tool gives us the numbers and insight we need in order to make strategic decisions. With eFitness dashboards, it’s very easy to spot trends and changes in our business.

There are multiple reasons why we deployed the eFitness software solution to run streamlined operations at Total Fitness, but there are three building blocks which make the biggest impact. The three most important of them are: usability which our people need to complete routine tasks, without any hassle as quickly as possible. Business process automation, including but not limited to payment processing, debt collection and marketing communications. Reporting and analytics, and the ready to use functionality that allows us to deep dive into our data lake, which grows bigger and bigger each day with every single customer interaction stored by the system.